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Visual remote assistant salesforce8/7/2023 ![]() ![]() Get up to speed on the value of a remote assistance solution.Īttend the webinar to hear from Trailblazers. Share the news and learn more about Visual Remote Assistant today Join us to learn more about this solutions that helps field service organizations service their customers in more cost effective and efficient ways. Webinar/Zoom You are invited to the Spotlight on Visual Remote Assistant. 25 points increase in Net Promoter Score Spotlight on Visual Remote Assistant Register here.22% Increase in First Contact Resolution.Companies that have delivered remote assistance have seen great results (Source 2020 Remote Support Customer Survey): Companies are being faced with an increase in case volume, growing customer expectations to deliver remote assistance, and prioritizing the health and safety of their employees and customers. More Questions Field Service License Comparisons Salesforce Admins: Latest Blog Posts, Podcasts, Videos, and Resources SFS Learning Spot Field Service. but also so you can send the read data to your remote process. ![]() Scaling customer service and expanding channels to deliver service is essential in adapting to meet the changes of the market and the customer. The component needs to define the visual widgets for the user to interact with (buttons. Why is it important for companies to provide remote assistance? It also enables companies to deliver contactless support ensuring safe outcomes which is especially important in this current climate. Visual Remote Assistant is real-time, interactive video support and helps companies: troubleshoot issues faster, decrease truck rolls to reduce costs, increase case resolution rates. When using the 'Visual Remote Assistant' the images and videos are not saved to the record when the session is closed. ![]() Earlier this week we announced Visual Remote Assistant for Service! The 'Visual Remote Assistant' is a tool that allows users to remotely access and interact with visual content, such as images and videos, from a remote location. ![]()
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